Returns and complaints

FILL OUT FORM
FILL OUT
FORM
Download the return form ( here) or complaint form (here), and then complete it by completing the required fields.
PACK COMMODITY
PACK
COMMODITY
Pack the completed form and proof of purchase together with the receipt and seal them securely. It should be remembered that it corresponds to the values ​​​​of the goods when used in a way other than what is necessary to have the nature, characteristics and functioning of the goods.
SEND BOX
SEND BOX
Send the parcel to:
PBH S.A.
BŁONIE- zwroty i reklamacje
Panattoni Park, magazyn T6, ul. Mokra 31
85-834 Bydgoszcz
EXPECT FOR MESSAGE
EXPECT
FOR MESSAGE
Within 14 days of receiving the package, you will receive a message from us with a decision to consider the return or complaint. If you withdraw from the contract, you will receive a refund.

Attention! In the event of withdrawal from the contract pursuant to Art. 27 of the Act on Consumer Rights, you are only responsible for the reduction in the value of the goods resulting from using them in a way other than what was necessary to establish the nature, characteristics and functioning of the goods.